We all know that social media is a two way street. It gives you the opportunity to communicate with the outside world and visit with people beyond the normal social circle. Imagine what you could do social media is a work environment - breaking down departmental silos, reducing the e-mails and meetings, which will bring you within the specialists, all in real time.
You might think that these social technologies into your business is to improve communication with customers, but more than that. By incorporating social technologies into your business is a matter of fact, customers and employees and building a strong co-owned by the company. Most organizations are accepted outside of the social-in, but it is most effective when it is happening inside.
Integrating social cooperation in your business is to create the culture and leadership within the office "walls". The rate of adoption of technologies enables companies to be social, but it's Mindshare your employees, making it tangible.
As companies consider a variety of business tools for collaboration, which often do not understand the use cases that extend beyond the reduction of mail. Here are 10 ways to benefit from social workers tools for the company:
1. Use your internal experts: Do you have a question someone's product, marketing, sales and finance, but I do not know who to go to the right answer? Instead, worry about spam lists distrubituion, please send the request through a private network, social, and pushes you to get answers directly from experts in your business.
2. Collaborate with remote and mobile employees of his colleagues: remote employees often feel isolated. Although you can communicate with some team members to select the home office on a regular basis, its relationship with other staff is limited. Carry all with a tool that allows them to stay in touch and allows your workforce to take advantage of regional experience.
3. Easily share large files: Sending large documents and presentations over the mailboxes, or shoes can cause error messages. Besides, you never know if you have the latest version. Upload a file and work with a collaboration tool like Salesforce Chatter, without hitting mailbox limits or register for other file-sharing services.
4. Preparing presentations: Instead of wasting time in endless meetings back and forth in presentations to customers, then slide your team and get questions and comments at half time.
5. Managing a team of project: Complex projects involve a lot of different people and moving parts. Bring a project and related activities so that everyone is on the same page with the latest information, without filling up mailboxes with endless email threads.
6. Discuss confidential matters: Departments HR, finance, legal, and the need to discuss sensitive information in a secure private. With the help of a private group in a collaboration tool ensures that these conversations are confidential.
7. Get answers: The next time you have a question for the team of product development, marketing or any other department, do not send an e-mail blast - Ask questions and get answers from people you do not even know to include.
8. Share important information with colleagues: When you find interesting articles, videos or websites that relate to your business, instead of sending them e-mail to the entire office.
9. Solving customer problems: When a customer has a problem, they often work with people in your company to solve the problem quickly. To give the best possible service, after problem getting quick responses from those who are qualified and available.
10. Brainstorm marketing ideas: Ignore the meeting and is a virtual think tank. Send a message using the tool of collaboration and ideas from the team when it best suits them, or get the opinion of the target group to test the advertising or marketing ideas.
With the integration of new channels of communication and mobility, more companies are discussing how to take your business to the next level with social technologies. As this occurs and the social evolution to be more widespread, companies should consider how it can inspire social platforms to communicate internally through their activities, to create a thread in real time, ideas, opinions and comments. Start with a tool for social business that works for your business, some options are free. You will see that this leads to better results, allowing employees to join and be part of the corporate brand.
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